Reservation Executive

1 week ago

Gachibowli Hyderabad Telangana, India At home Hospitality Services Pvt Ltd Full time

Oversee accuracy of room blocks, reservations, and group market codes
- Review and implement new Reservations procedures
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Explain guarantee, special rate, and cancellation policies to callers
- Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual
- Develop and maintain positive working relationships with others

**Salary**: ₹13,965.00 - ₹18,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Application Question(s):
**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Hotel: 1 year (preferred)

**Language**:

- English (required)

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