
Reservation Executive
4 days ago
Responsibilities
- Handle inbound reservation inquiries via phone, email, and other channels
- Process and confirm bookings accurately within the reservation system
- Assist customers with reservation modifications, cancellations, and special requests
- Collaborate with other departments to ensure availability and resolve issues
- Provide detailed information on services, pricing, and booking policies
- Maintain records of customer interactions and transactions
- Monitor reservation systems for accuracy and troubleshoot as needed
- Ensure compliance with company policies and procedures
- Assist with reporting and analysis of reservation data
Qualifications
- High school diploma or equivalent; associate or bachelor's degree preferred
- Previous experience in a customer service or reservations role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Attention to detail and accuracy
- Proficiency in reservation software and Microsoft Office Suite
Job Types: Full-time, Permanent
Pay: ₹27, ₹32,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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