Reservation Executive

4 days ago


Begumpet Hyderabad Telangana, India Hotel Green Park Hyderabad Full time ₹ 2,88,000 - ₹ 3,84,000 per year

Responsibilities

  • Handle inbound reservation inquiries via phone, email, and other channels
  • Process and confirm bookings accurately within the reservation system
  • Assist customers with reservation modifications, cancellations, and special requests
  • Collaborate with other departments to ensure availability and resolve issues
  • Provide detailed information on services, pricing, and booking policies
  • Maintain records of customer interactions and transactions
  • Monitor reservation systems for accuracy and troubleshoot as needed
  • Ensure compliance with company policies and procedures
  • Assist with reporting and analysis of reservation data

Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • Previous experience in a customer service or reservations role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Attention to detail and accuracy
  • Proficiency in reservation software and Microsoft Office Suite

Job Types: Full-time, Permanent

Pay: ₹27, ₹32,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person


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