Telecaller Executive

6 days ago

Lucknow Uttar Pradesh, India Alightway Solutions Full time

As an NGO telecaller in Gomti Nagar, Lucknow, you'll be responsible for making outbound calls to potential donors and volunteers, promoting the NGO's mission, and building relationships to secure funding and support. Here's a more detailed breakdown of the role:
**Responsibilities**:

- **Outbound Calling**:Making calls to potential donors, volunteers, and partners to promote the NGO's programs and initiatives.
- **Building Relationships**: Establishing rapport with individuals and organizations to foster long-term partnerships and support.
- **Fundraising**:Identifying and pursuing funding opportunities, including individual donations, grants, and corporate sponsorships.
- **Information Gathering**:Collect data on potential donors and volunteers, including their interests, needs, and capacity to contribute.
- **Script Adherence**:Utilizing provided scripts to effectively communicate the NGO's mission and programs.
- **Customer Service**:Addressing inquiries and concerns from potential donors and volunteers with empathy and professionalism.
- **Record Keeping**:Maintaining accurate records of interactions with donors and volunteers, including their contact information, donations, and engagement.
- **Follow-up**:Follow up with potential donors and volunteers to nurture relationships and encourage ongoing support.
- **Teamwork**:Collaborating with other team members to achieve fundraising and outreach goals.

Pay: ₹7,000.00 - ₹9,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹7,000.00 - ₹9,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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