Telecaller Executive

1 week ago


Lucknow Uttar Pradesh, India DataFlair Web Services Pvt Ltd Full time

**Role Overview**:
**Key Responsibilities**:

- **Lead Generation & Follow-up**:

- Make outbound calls to potential homebuyers and investors from provided databases.
- Explain project details, amenities, location advantages, pricing, and payment plans.
- Generate interest and schedule site visits or meetings for the sales team.
- Follow up with interested clients regularly to ensure conversion.
- **Client Coordination**:

- Coordinate with walk-in clients and collect requirements over the phone.
- Provide accurate information and resolve basic client queries.
- Update clients on current offers, project launches, or inventory changes.
- **CRM & Database Management**:

- Maintain and update customer data and call logs in CRM tools or Excel.
- Track follow-up calls, appointment status, and lead stage movement.
- **Collaboration**:

- Work closely with the sales and marketing team for campaign follow-ups.
- Share lead insights or objections raised during calls to refine scripts and strategy.
- **Reporting**:

- Submit daily and weekly call reports and lead progress to the supervisor.
- Meet call targets, lead generation, and appointment conversion KPIs.

**Requirements**:

- Minimum 12th pass or graduate (any discipline)
- Strong verbal communication skills in Hindi and English (regional language is a plus)
- 0-2 years of telecalling or customer support experience (real estate experience preferred)
- Basic knowledge of property sales, real estate terms, and local geography
- Proficiency in MS Excel or CRM tools
- Good persuasion, follow-up, and organizational skills

**Benefits**:

- Attractive incentive structure on lead conversions
- Exposure to premium real estate projects
- Training & growth opportunities within the organization

Pay: ₹14,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Work Location: In person


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