
Executive
2 days ago
**Mumbai**
Position: Telecaller
**Responsibilities**:
1. Make outbound calls to potential customers to introduce JD's products/services.
2. Explain product features, benefits, and pricing to interested individuals.
3. Answer incoming calls and address customer inquiries or concerns.
4. Maintain accurate and detailed records of calls and customer interactions.
5. Follow up on leads generated through various sources.
6. Achieve and exceed daily/weekly/monthly targets.
7. Collaborate with the sales team to qualify and transfer leads.
8. Provide information on promotions, discounts, and special offers.
9. Handle customer complaints, provide appropriate solutions or escalate as needed.
10. Stay updated on product knowledge and industry trends.
**Department**:
Operations
**Legal Entity**:
Choice Insurance Broking India Private Limited
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