Front Office

3 days ago

Mahabaleshwar, India Sagar Fabrics Full time

**Job Summary**:
The Guest Service Associate (GSA) is the first point of contact for guests at the resort. They handle check-ins, check-outs, reservations, and ensure a pleasant stay for all guests.

**Key Responsibilities**:

- Welcome guests and handle registration formalities.
- Process check-outs and handle billing accurately.
- Manage room allocations and coordinate with housekeeping for room status.
- Answer phone calls, respond to guest queries, and handle reservations.
- Address guest complaints politely and escalate when needed.
- Maintain records and daily reports for the front office.

**Requirements**:

- Diploma or degree in Hotel Management.
- Freshers or up to 2 years of experience in front office operations.
- Good communication and presentation skills.
- Positive attitude and willingness to work flexible shifts.

Pay: ₹18,000.00 - ₹22,500.00 per month

**Benefits**:

- Food provided

Work Location: In person

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