Front Office Executive

7 days ago

Mahabaleshwar, India Aavesh Enterprises Full time

**Job Summary**:
As a Front Office OJT (On-the-Job Trainee), you will gain hands-on experience in front office operations, learning how to manage guest check-ins, check-outs, reservations, and overall guest service. Under supervision, you will support the front desk team in ensuring a seamless and professional guest experience while developing skills essential for a future career in hospitality.

**Key Responsibilities**:
**Guest Services**:

- Assist with welcoming guests upon arrival and providing information about the property and services.
- Support check-in and check-out procedures using the Property Management System (PMS).
- Respond to guest inquiries and assist in resolving complaints under the guidance of senior staff.

**Operational Support**:

- Answer phone calls and transfer to appropriate departments.
- Assist in handling reservations, room assignments, and updates.
- Maintain the front desk area in a clean and organized manner.

**Administrative Tasks**:

- Help with preparing reports, guest registration forms, and daily checklists.
- File and organize guest records and documentation as required.
- Learn and follow standard operating procedures (SOPs) and brand standards.

**Coordination & Communication**:

- Liaise with housekeeping, maintenance, and other departments for smooth operations.
- Communicate guest requests and follow up on their completion.

**Learning Objectives**:

- Understand the full cycle of front office operations.
- Gain exposure to guest service etiquette and problem-solving in a real-world setting.
- Learn to use PMS software and reservation tools.
- Develop communication, teamwork, and professional hospitality skills.

**Requirements**:
**Education**:

- Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, or related field.

**Skills & Attitude**:

- Positive attitude and willingness to learn.
- Good communication and interpersonal skills.
- Professional appearance and demeanor.
- Basic computer knowledge and eagerness to work in a team environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

  • Front Office

    1 week ago

    Mahabaleshwar, India QTONET PRIVATE LIMITED Full time

    **Job Summary**: **Key Responsibilities**: - Greet and welcome guests warmly, ensuring a positive first impression. - Assist guests with check-in and check-out procedures using **IDS** software. - Handle guest inquiries, requests, and complaints promptly and professionally. - Manage room allocations, billing, and folio maintenance in IDS. - Coordinate with...

  • Asstmgr-front Desk

    1 week ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24161533 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mahabaleshwar, 19/B Metgutad, Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is...

  • Asst. Front Desk Manager

    4 days ago

    mahabaleshwar, India Marriott International Full time

    Additional InformationJob NumberJob CategoryRooms & Guest Services OperationsLocationLe Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India, 412806ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with...

  • Front Office Associate

    3 days ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Front Office Associate **Job Number** 24180254 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mahabaleshwar, 19/B Metgutad, Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Front Office Executive

    2 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24173831 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...

  • Front Office Executive

    1 week ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25071265 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Mahabaleshwar, 19/B Metgutad, Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India, 412806 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest...

  • Guest Relation Executive

    1 week ago

    Mahabaleshwar, India The Byke Hospitality Limited Full time

    Welcome guests during check-in and give a fond farewell to guests while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • Front Office

    2 weeks ago

    Mahabaleshwar, MH, IN Sagar Fabrics Full time

    Job Summary The Guest Service Associate GSA is the first point of contact for guests at the resort They handle check-ins check-outs reservations and ensure a pleasant stay for all guests Key Responsibilities Welcome guests and handle registration formalities Process check-outs and handle billing accurately Manage room allocations and coordinate with...

  • ▷ Urgent! Mgr-front Desk

    3 weeks ago

    Mahabaleshwar, MH, IN Marriott International Full time

    Additional Information Job Number25170446 Job CategoryRooms Guest Services Operations LocationCourtyard by Marriott Mahabaleshwar 19 B Metgutad Panchgani-Mahabaleshwar Road Mahabaleshwar Maharashtra India 412806 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions...

  • Front Office Associate

    3 days ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24076951 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...