Tamil Tele Caller

1 day ago

Majiwada Thane Maharashtra, India Prowess Selling Skills Pvt. Ltd. Full time

**Job Summary**:
We are looking for a skilled and confident Telecaller who can communicate fluently in **Telugu and Tamil** to handle inbound and outbound calls. The role involves engaging with customers, understanding their needs, resolving queries, and ensuring a positive customer experience.

**Key Responsibilities**:

- Make outbound calls to customers and prospects as per the calling data provided.
- Handle inbound calls and resolve customer queries in a professional manner.
- Explain products, services, or processes clearly in **Telugu and Tamil**.
- Maintain accurate call records, update CRM / calling sheets.
- Follow up with customers for feedback, payments, or pending actions.
- Meet daily/weekly calling targets and maintain productivity standards.
- Escalate complex issues to the Team Leader or Manager when required.
- Ensure customer satisfaction and maintain a polite, professional tone.

**Key Skills & Competencies**:

- Excellent communication skills in **Telugu and Tamil** (mandatory)
- Basic understanding of English or Hindi (preferred but not mandatory)
- Good listening and problem-solving skills
- Ability to handle rejections and stay motivated
- Basic computer knowledge (MS Office / Google Sheets / CRM tools)
- Pleasant and professional phone etiquette

**Qualifications & Experience**:

- Minimum 12th pass or any graduate
- Prior experience in telecalling / customer service preferred but not mandatory
- Freshers with good communication skills are welcome

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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