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Front Desk Receptionist

3 weeks ago

Ludhiana Punjab, India Gleuhr Full time

The Receptionist is responsible for handling front office duties, including greeting and directing visitors, managing incoming phone calls, maintaining a clean and welcoming reception area, and performing administrative tasks as required. The Receptionist plays a key role in representing the company and ensuring smooth daily operations at the front desk.

**Key Responsibilities**:

- **Greeting Visitors**:

- Welcome and assist visitors in a polite and professional manner.
- Direct visitors to the appropriate department or individual.
- **Managing Phone Calls**:

- Answer, screen, and forward incoming phone calls.
- Take accurate messages and ensure they are delivered promptly.
- Sort and distribute incoming mail and packages.
- Manage outgoing mail and courier services.
- **Scheduling and Appointments**:

- Schedule and coordinate appointments or meetings for executives and staff.
- Maintain and update the office calendar.
- **Administrative Support**:

- Assist with administrative tasks, including filing, data entry, and managing office supplies.
- Maintain office records and files, both physical and digital.
- **Handling Customer Inquiries**:

- Provide relevant information to customers or clients in a friendly and efficient manner.
- **Office Appearance and Organization**:

- Keep the reception area neat, tidy, and professional at all times.
- Ensure office supplies and equipment are stocked and functioning.
- **Collaboration and Team Support**:

- Assist other departments and staff with tasks and coordination as needed.
- Collaborate with office management to maintain a smooth and efficient office environment.
- **Other Duties**:

- Perform additional duties as assigned by management.

**Skills and Qualifications**:

- **Education**: High school diploma or equivalent; additional certifications in office management or customer service is a plus.
- **Experience**: Previous experience in a receptionist or customer service role is preferred but not mandatory.
- **Skills**:

- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and ability to work with people at all levels.
- Good organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Professional phone etiquette and time management skills.
- **Personal Traits**:

- Friendly, approachable, and professional demeanor.
- Detail-oriented and proactive in problem-solving.
- Ability to maintain confidentiality and handle sensitive information.
- Strong work ethic and reliable.

**Working Conditions**:

- **Work Hours**: [Specify working hours, e.g., 6 days working and 1 day alternate week off, 9:30 AM - 7:00 PM]
- **Location**: [Ludhiana Malhar road above bata store ]

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person