Front Desk Receptionist

20 hours ago

Ludhiana Punjab, India Silver Fern Education Consultants Full time

**Location
- Ludhiana**

**Role Overview**:
As the Front Desk Receptionist, you will be the first point of contact for our company, creating a welcoming and professional atmosphere for all visitors and callers. You will handle a variety of administrative, customer service, and immigration-related tasks, ensuring smooth and efficient operations at the front desk. Your positive attitude, excellent communication skills, and attention to detail will be crucial for success in this role.

**Key Responsibilities**:

- **Reception and Visitor Management**:

- Greet and welcome visitors in a friendly and professional manner.
- Direct visitors to the appropriate person or department.
- Manage visitor sign-in and sign-out procedures.
- Maintain a clean and organized reception area.
- **Telephone and Communication**:

- Answer and direct incoming calls promptly and courteously.
- Take and relay messages accurately.
- Respond to general inquiries.
- **Administrative Support**:

- Schedule appointments and maintain calendars.
- Assist with basic data entry and filing.
- Handle incoming and outgoing mail and deliveries.
- Maintain and update office supplies.
- **Customer Service**:

- Provide excellent customer service to all visitors and callers.
- Address inquiries and resolve issues in a timely and professional manner.
- Maintain a positive and helpful attitude.
- **Other Duties**:

- Perform other administrative tasks as assigned.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).

**Skills and Qualifications**:

- High school diploma or equivalent.
- Proven experience as a front desk receptionist or in a customer service role.
- **Familiarity with basic immigration processes and documentation is a plus.**:

- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle multiple tasks and prioritize effectively.
- Professional appearance and demeanor.
- Knowledge of local area and Sangrur community is a plus.
- Fluency in local language, and Hindi and or English.

**Personal Attributes**:

- Friendly and approachable.
- Reliable and punctual.
- Detail-oriented and accurate.
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality.

Pay: ₹8,673.74 - ₹22,499.48 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift

Work Location: In person

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