Guest Relations Executive

2 weeks ago

Rampur, India Infinium Associates Full time

We are hiring for **Guest Relations Executive (Patron Delight Officer) Rampur location**

**Good english communication is must**

Males Only

Age 18-25 years

Freshers can apply

Hotel management diploma/graduation preferred

Any graduates with customer handling experience or internship will do

1 Responsible for leading a team of 7 - 10 employees.

2 Accountable for issuing floats & handling cash in starting & end of

his shift respectively.

3 Should be intellectual enough to inspire his team & for giving them a

backup support for doing suggestive selling to increase the revenue of

the Cinema.

4 Responsible for interacting with the technical team to have the proper

machine backup in the Canteen area.

5 Interacts with the IT team on regular bases to have proper POS

machines backup in the Canteen & Box Office area & for proper server

functioning.

6 Responsible that his team should be well groomed.

7 Interacts with customer basic grievances and in case of a situation

out of the control inform the same to the immediate supervisor.

8 Responsible for pilferage during the shift.

9 Responsible for the area being designated to be maintained with proper

hygiene and sanitization process.

10 Responsible for any equipment damage during his operation hours due

to miss handling by his team.

11 Responsible for making sure all safety related guidelines are

followed and monitored in regular intervals

**Job Types**: Full-time, Permanent

Pay: ₹280,000.00 - ₹290,000.00 per year

**Benefits**:

- Provident Fund

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