Tele Calling Executive

2 days ago

Dumka, India SGRS Academic Pvt. Ltd Full time

**Job Location**
- **Dumka**

**Job Description: Telecalling Executive - Skill Development (DDU-GKK)**

**Responsibilities**
- Explain program benefits (free training, boarding, certification, placement).
- Handle inbound queries and provide accurate information.
- Follow up regularly with leads to ensure enrollment and participation.
- Coordinate with field mobilization team for conversions.
- Achieve daily/weekly/monthly calling targets.
- Support mobilization activities (campaigns, event follow-ups, reference calling).

**Skills Required**:

- Strong communication in **local language(s)** & Hindi (English is an advantage).
- Persuasive speaking and convincing ability.
- Patience, empathy, and ability to build rapport with rural youth/families.
- Basic computer skills (MS Excel, Google Sheets, CRM).
- Target-driven with positive attitude and teamwork spirit.

**Qualification & Experience**
- Minimum**:10+2 (Graduate preferred)**.
- **6 months to 1 year** of telecalling/customer service/student counselling experience.

**Compensation**
- As per industry standards/project norms.
- Incentives based on performance.

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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