Tele Calling Executive

2 days ago

Dumka, Jharkhand, India Cosmos facilities Pvt ltd Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Job Location

  • Dumka

Job Description: Telecalling Executive – Skill Development (DDU-GKK)

Responsibilities

  • Make outbound calls to potential candidates and their families.
  • Explain program benefits (free training, boarding, certification, placement).
  • Handle inbound queries and provide accurate information.
  • Maintain candidate database with updated records of calls and responses.
  • Follow up regularly with leads to ensure enrollment and participation.
  • Coordinate with field mobilization team for conversions.
  • Achieve daily/weekly/monthly calling targets.
  • Support mobilization activities (campaigns, event follow-ups, reference calling).

Skills Required

  • Strong communication in local language(s) & Hindi (English is an advantage).
  • Persuasive speaking and convincing ability.
  • Patience, empathy, and ability to build rapport with rural youth/families.
  • Basic computer skills (MS Excel, Google Sheets, CRM).
  • Target-driven with positive attitude and teamwork spirit.

Qualification & Experience

  • Minimum: 10+2 (Graduate preferred).
  • 6 months to 1 year of telecalling/customer service/student counselling experience.
  • Preference for candidates with skill development project experience (DDU-KK)

Compensation

  • As per industry standards/project norms.
  • Incentives based on performance.

Apply Now

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Job Type: Full-time

Pay: ₹10, ₹12,000.00 per month

Work Location: In person

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