Tellecaller

2 weeks ago

Ernakulam, India Securiscope Solutions Private Ltd. Full time

**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.

**Requirements**:

- High school diploma or equivalent with an experience of 7 -10 years
- Work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department, Insurance segment & Automotive.
- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
- Make outbound calls to prospects and clients
- Assist with sales activities, documenting leads, and managing databases.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 10 years (preferred)
- Telemarketing: 7 years (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

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