Business Analysis Associate

**JOB DESCRIPTION**
You are a strategic thinker passionate about driving solutions in **“Business Analysis”.** You have found the right team

As a business analyst in our **“ Credit Bureau”** team, you will spend each day defining, refining and delivering set goals for our firm

You will work with business partners to identify operational impacts and ensure consistency in implementing changes (procedures, training, reporting, etc.) that are required to move to a future state. You'll drive structure and discipline around initiatives using a standard project framework, establishing scope, and performing business impact analysis. You may be involved in multiple projects or initiatives, working across the whole project lifecycle, researching new projects, business process changes, configuration changes or system modifications. Primary areas of focus include identifying operational impacts, eliciting project or initiative requirements, document analysis, requirements workshops, surveys, business process descriptions, use cases, business analysis, and task and workflow analysis.

**Responsibilities**:

- Build and maintain SharePoint sites for Credit Bureau Operations organization
- Manage Access related issues and escalations for all businesses within the organization
- Use project management skills to own key initiative end to end
- Gather/analyze data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls
- Facilitate forums to address the priority of reported enhancements and defects
- Evaluate existing project management processes and look for areas of improvement
- Assist with change management as new features are delivered through systematic integrations

**Required qualifications, capabilities and skills**
- Must have good working knowledge of Access Management
- Minimum 2 years in Data Analysis
- Execute and manage Intelligent automation solutions, data analysis, visualization, reporting, and data leverage utilizing smart technology like Alteryx, Tableau etc.
- Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
- Advanced knowledge of SharePoint development and maintenance
- Good oral and written communication skills, interpersonal skills, negotiation skills, and ability to influence
- Must have sense of urgency and troubleshooting skills for a complex technical environment.
- Excellent analytical and logical thinking to understand and analyze complex business processes

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.