Customer Service Associate/sales

1 day ago

Ulhasnagar, India TATA CROMA Full time

To achieve the revenue and profit targets for the store.
- Interacting with customers, giving them product presentations and convincing them to make purchases.
- Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock.
- Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards.
- Execute plans to maximize sales as assigned.
- Maintains positive relations and rapport with Customers.
- Keeping oneself updated with all the product knowledge.
- Using the technical skills and/or product knowledge to help the customers buy the right product.
- Handle customer queries effectively.
- Effectively collects customer feedback and passes it to immediate manager.
- Attend mandatory staff meetings and training sessions.
- Completion of all administrative paperwork during scheduled shift.
- Knowledge of procedures in emergency situations.
- Knowledge of facility rules, regulations and philosophy of the store.

**- **Other duties as assigned by the superior.

Pay: ₹11,000.00 - ₹16,999.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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