Client Relationship Associate

2 days ago

Noida, India E commerce guru Full time

Designation**:Customer Relationship ( CRE), **knowledge of ecommerce will be add on
Location**:Noida**

**Salary**: As per co. norms
Exp**:Min 1+ yrs**
**Job Profile**:

- **Create plans to address clients’ business needs**
- Act as point of contact for complaints and escalate issues as appropriate
- Follow up for payments.
- **Help sales team up-sell or cross-sell services and products**
- Ensure both the company and clients adhere to contract terms
- Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers’ needs
- Develop relationships with clients and key personnel

**Requirements and skills**
- **Excellent communication and negotiation skills**
- Problem-solving aptitude
- experience in client dealing

If you are interested for this role then Kindly share your updated resume ASAP, for further rounds of interviews

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Client Relationship: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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