
Customer Support Associate
2 days ago
**Greetings for the day**
**IMS Group is urgently hiring for Customer Support Associates**
**Kindly find below the job description**
**About Company**: IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.
**Qualification**: Any Graduate
**Experience**: 0 - 1 year of Experience in Customer Support
**Job Title**: Customer Support Associate
**Job Location**: Ahmedabad, Gujarat.
**Role & Responsibilities**
**Key skills**
- Excellent communication verbal and written English communication skills
- Screening
- Sourcing
- Ability to build and maintain strong networks
- Recruitment
- Good knowledge of MS Office and Internet.
**Perks of joining IMS**
- You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
- Excellent Incentives
- 5 Days Working (Monday
- Friday)
- Get exposer working with fortune 500 clients global
- Monthly Rewards & recognition
- Employee engagement initiatives
- Medical insurance after confirmation of probation period
- Canteen facility with subsidized rates.
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- UK shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
-
Customer Support Associate
1 week ago
Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full timeCustomer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...
-
Customer Support Representative
3 days ago
Ahmedabad, Gujarat, India Otrix Life Science Full time**Description**: We are looking for a dedicated and customer-focused Customer Support Representative to join our team. The Customer Support Representative will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring a positive customer experience. If you have excellent communication skills and a passion for...
-
Customer Support Associate
1 day ago
Ahmedabad, Gujarat, India EDUCATION CENTRE OF AUSTRALIA Full time**Customer Success Specialist** This role acts as the primary point of contact for the ECA's agents and connect customers with specific teams to address specific requests. As a Customer Support Assistant, you will work with customers directly to manage client relationships, opportunities or issues. **Objectives of this role** - Own the entire relationship...
-
Customer Support Executive
1 day ago
Bodakdev, Ahmedabad, Gujarat, India Impetus consulting associate Full time**Position Title: Virtual Patient Relationship Manager** **Description**: **Responsibilities**: - Manage inbound and outbound calls from patients seeking information on doctors andspecialists, appointment scheduling, and general patient concerns. - Make outbound calls to gather feedback and follow-up with patients. - Respond to emergency code announcements...
-
Customer Support Associate
3 days ago
Ahmedabad, Gujarat, India Moon Technolabs Full time**Job description** Total experience: 2+ years [Must have experience with IT sales] Job Location: Ahmedabad [ ON SITE ] **- Primary Responsibilities**: 1. Good communication skills, able to communicate fluently in english. 2. Work on onboarding new customers by giving demo and making calls 3. Work on support and upgrade for existing customers. 4. Generate...
-
Customer Support Associate
4 days ago
Vadodara, Gujarat, India Career Spot HR Solution Full timeWe are hiring Customer Support Associate for Vasna Vadodara location. Salary for : freshers & Under graduate Ctc: 13870 + unlimited incentive Take home: 11360 Salary for : Experience & Graduation Ctc: 14950 + unlimited incentive Take home: 12398 Note: Kanthiyavadi language compulsory **Job Types**: Full-time, Fresher **Salary**: ₹11,360.00 -...
-
Customer Support Associate
2 days ago
Sola, Ahmedabad, Gujarat, India MAS Solutions Full time**Company Description** MAS SOLUTIONS is a business support provider to Electrical & Fire located in Ahmedabad UK-based company. We specialize in assisting large and small businesses with their fire system needs. Our services are tailored to meet the unique requirements of each client, and we value the time and needs of our clients. We believe in a...
-
Customer Success Associate
4 days ago
Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full timeWe at Awarathon are looking for, a passionate and entrepreneurial personnel, for Customer Success Associate. He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space. About Awarathon! We are a first-of-its-kind AI-enabled, video role-play platform...
-
Customer Success Associate
1 day ago
Ahmedabad, Gujarat, India Yushka Cosmetics LLP Full timeWe’re Hiring - CX & Community Associate At Paradyes, we’re on the lookout for someone who can make every customer feel heard, valued, and a part of our growing community. **About the Role** As a CX & Community Associate, you’ll be the go-to person for our customers—helping them post-purchase, solving queries with empathy, and building lasting...
-
Customer Support Associate
2 days ago
Ahmedabad, Gujarat, India U-Connect Global Services Pvt Ltd Full time**Company Name**: U-Connect Global Services Pvt Ltd **Responsibilities**: - Answer inbound customer calls - Handle renewals and cancellations - Provide account information and status - Provide workflow assistance - Manage all customer issues and requests - Develop and improve customer experience - Manage complaints **Skills**: - English Fluency -...