Receptionist

14 hours ago


Navi Mumbai Maharashtra, India Aviyana venture Full time

Job Title: Receptionist

Reports To: Manager, Reception & Call Center

Position Overview:
Key Responsibilities:
1. Reception Duties:

- Greet patients, visitors, and staff with a warm and welcoming demeanor.
- Manage the check-in and check-out process, including verifying patient information, scheduling appointments, and handling paperwork.
- Maintain a clean and organized reception area.
- Provide information about the hospital's services, facilities, and policies.
- Attending Internal Extension Calls.
- Attending IPD Patients who come for admission, ensuring their assigned room is ready by confirming with the floor in charge and guiding them to their respective floor/ room.
- OPD Patients: Helping them in filling the OPD forms, registering their details in HMIS and CRM if in case of walk in OPD patient, Preparing OPD Cash

Receipt and then Coordinating with the first-floor reception to direct them to RMO for pre
- consultation checkup.
- Helping Follow up patients who come for assessment after every 3 & 6 month. Helping them to fill the follow up forms and sending them to

respective floor for assessment.
- In-case of shifting IPD patient to another hospital. Front desk team is responsible to Coordinate with the ambulance service immediately and

ensuring the ambulance reaches on time and coordinate with RMO to shift the patient. Also maintain the record of time ambulance reached and left.
- Front desk team is responsible to arrange cabs for the patients as in when it's required and demanded by the patient, they are also responsible to arrange cab for test and are expected to work in coordination with the staff who is posted at the scan centers
- Maintain record of expenses.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Fixed shift
- Morning shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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