Customer Service Assistant

3 days ago


Gurugram Haryana, India 10x Growth Accelerator Full time

Position: Customer Success Associate

Shift: 24/7, Rotational Shift / 5 Days Working with 2 Weekly Off

Cab Facility: Odd hours cab facilities provided

**Key Responsibilities**:
Address and resolve customer queries promptly and efficiently.

Maintain a high level of customer satisfaction through effective communication.

Collaborate with team members to enhance customer service processes.

Ensure adherence to company policies and standards while interacting with customers.

Manage and prioritize workload to meet performance metrics and deadlines.

Required Skills and Qualifications:
Language Proficiency:
Excellent communication skills in English and Hindi (Tier 1)

Additional fluency in Spanish or French (Tier 2) is mandatory.

Education: Bachelor’s degree (mandatory).

Experience: Minimum of 3+ years of experience in North American customer service as an agent.

Communication Skills: Exceptional verbal and written communication skills in the required languages.

**Salary**:
Tier 1 (Hindi/English): ₹32,000 CTC - ₹36,000 CTC (As per communication)

Tier 2 (French/Spanish): ₹55,000 CTC

Location: The office is situated in Gurugram, Haryana.

Shift Details: The role requires working in rotational shifts, with a 5-day work week and 2 weekly offs.

Cab Facility: Cab facilities are available for odd hours.

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Stature 3D Full time

    **About Us**: Stature 3D is an innovative e-commerce company specializing in designing and delivering high-quality 3D printed miniatures across India. We are committed to providing exceptional customer experiences and ensuring that our products meet the highest standards of quality. **Position Overview**: We are seeking a dedicated Customer Support...


  • Gurugram, Haryana, India OnlineInfatuation Full time

    Profile: Customer Service Assistant (Chat Process) **Salary**: Up to 17k Location: Gurgaon Sec 19 Shift: Rotational Shift and week off Working Days: 6 days **Freshers and experience both can apply.** **Grad and undergrad can apply.** **Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product...


  • Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...


  • Gurugram, Haryana, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our Gurugram location based in Cyberhub Gurugram. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a...


  • Gurugram, Haryana, India Logic Planet IT Service Pvt Ltd Full time

    Key Responsibilities: Issue Resolution: Address customer concerns and complaints effectively, ensuring issues are resolved to the satisfaction of the client while adhering to company policies and procedures. Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system. Product Knowledge: Stay...