Customer Service Assistant

6 hours ago

Gurugram Haryana, India Prakhar Software Solutions Pvt Ltd Full time

**Job Title**: Customer Service Executive

**Location**: Sector 18, Gurugram

**Job Type**: Full-Time

**Salary**: ₹22,000 CTC (₹17,989 In-hand)

**Key Responsibilities**:

- Efficiently handle customer inquiries.
- Provide accurate and timely information to customers.
- Resolve customer issues promptly and professionally.
- Maintain high levels of customer satisfaction through exceptional service.
- make outbound calls

**Skills & Qualifications**:

- **Education**: Graduate (Any stream) preferred; Higher Secondary (12th Pass) required.
- **Experience**: Minimum 1 year of BPO experience.
- **Communication**: Strong proficiency in English, both verbal and written.
- **Additional Requirements**: Fluency in English is essential.

**Benefits**:

- Provident Fund

**Shift**:

- Morning shift ( 9 Am to 6 Pm)

**Work Location**:

- In person

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- do you hold any work experience in BPO industry?
- have you ever done cold callings?

**Education**:

- Bachelor's (preferred)

**Experience**:

- BPO: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Cold calling: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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