Scrum Master I

Role Proficiency:
Partner with up to two business and technology teams to plan and execute tactical and strategic efforts; delivering the business vision.

Outcomes:

- Team coordination: Ensure teams operate to agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice
- Dependency coordination: Support teams to ensure smooth collaboration among ‘extended’ team members wherever required and enable clear visualisation of dependency blockers
- Track and manage team Visual Management Boards: Help teams maintain their team data and collateral; keeping them relevant over time to changing needs of the business
- Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices
- Support Product Owners in each team to engage inform influence and negotiate with stakeholders using product backlogs (prioritized based on value) as the basis for discussions.
- Work with the Agile coach to ensure alignment to Agile values and principles.

Measures of Outcomes:

- Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team
- Percent of achievement in OKRs or KPIs as defined for project / program
- Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability

Outputs Expected:
Change Agent:

- Facilitate team events to drive Agile practices (e.g. daily stand up
sprint planning
sprint reviews and sprint retrospectives).
- Conduct regular check
- ins with all team members to provide performance feedback and offer coaching and mentoring
- Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity
Burndown
CFD’s
cycle time
etc)
- Coach the team
the product owner and business stakeholders on Agile practices and processes (e.g. methodology
acceptance criteria
user stories
estimation
etc.)
- Provide training for the team on Agile concepts
various practices and frameworks
as required
- Effectively use a variety of collaboration tools (e.g. Mural
Miro
MS Teams
Zoom
etc) to stimulate collaboration and transparency

Skill Examples:

- Understand the business requirements and interact with SMEs at various stages of development
- Understand the customer's technology landscape and requirements
- Identify improvements for the release management process release schedule and plan
- Understand RACI Matrix and Governance Framework for related projects
- Promote continuous knowledge management
- The ability to cut through unnecessary work and focus only on the essentials
- Exhibits sound judgment under pressure with the ability to remain calm under stress
- Possesses motivation and coaching skills; guiding and supporting teams throughout a project
- The ability to think and make decisions quickly in rapidly changing circumstances
- A true Servant leader with the relevant skills and competencies
- Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery.

Knowledge Examples:

- Passion for Agile software development.
- Understanding of fundamentals of software development processes and procedures.
- Recognizing the value of commitments to delivery made by a development team.
- Comprehension of incremental delivery and the benefit of metrics.
- Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition.
- Familiarity with common Agile practices and better development practices
- Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards.

Additional Comments:
POSITION DESCRIPTION:Scrum Master SUMMARY: The Scrum Master serves a vital role and is in the unique position to help coach, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery of products and services to our customers. RESPONSIBILITIES/TASKS: - Leads one or more agile teams as the scrum master and team member. - Employs best practices for agile/scrum methodology, while operating within the department’s overall SDLC Framework. - Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative. - Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly. - Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members. - Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions. - In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog i