Telemarketing Executive
2 days ago
**Key Responsibilities**:
- Make outbound calls to prospective customers to promote our graphic design products/services.
- Handle inbound inquiries and provide detailed information about our offerings.
- Understand customer needs and requirements to propose tailored solutions.
- Maintain and update the CRM with accurate customer data and interaction details.
- Follow up on leads and maintain a consistent pipeline of potential customers.
- Address customer objections professionally and provide appropriate resolutions.
- Collaborate with the sales and marketing teams to improve customer engagement and conversion rates.
- Stay informed about product knowledge, market trends, and competitors.
**Skills Requirement**:
- Fluent in English.
- Proven experience as a Telemarketing Executive, Sales Representative, or similar role.
- Excellent verbal and written communication skills.
- Strong persuasive and negotiation abilities.
- Ability to handle rejection with resilience and maintain a positive attitude.
- Familiarity with CRM systems and practices is a plus.
- Basic computer skills, including proficiency in MS Office.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Sales: 3 years (required)
**Language**:
- English (required)
Work Location: In person
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