Sales Co-ordinator

2 weeks ago


Indore, India Central Infotech Human Resources Full time

Role Purpose : To Improve customer satisfaction and enhance AIS share of business Responsibilities : - Customer Satisfaction - Business Development - Sales Forecasting and Control - Sales - Competitor mapping - Receivables control - System adherence KRA : - Increase customer satisfaction resulting in profitable and sustainable relationship with customer - To generate new enquiries with the help of existing contacts to increase revenue - Increase share of business - Mid Term planning - Annual planning - Monthly planning, weekly planning - Sales forecasting accuracy - Achieve sales as per target - TO monitor competitor activities in order to define company strategy and response to customers - Collection of payment as per agreed terms in order to ensure cash flow - Customer credit control as per policy - To implement and maintain systems/processes like TS-16949 TQM & ISO-14001 - Order to cash for improved productivity and control KPI : - Customer vendor rating - vendor Awards - No. of complaints received - Customer visit - Closing of open issues as per target(QCDDM) - VOC meeting - Customer engagement program - No. of RFQs generated(New & existing projects) - No. of orders finalised (target vs actual) - Opportunity sale loss - Monitoring of industry trend through primary and secondary data - Timely submission of sales plan - Monitoring and control of sales plan (CSP) - Variation in sales plan vs actual - Budgeted sales v/s actual - Share of business - Loss in sales - 3C report(company, customer, competitor) - Competitor share of business - Competitor activity at customer end (customer visit, PPM, delivery performance etc.) - Competitor technology & product upgradation - Payment receipt (plan vs actual) - Collection of C-forms - Customer outstanding and overdues - Bad debt and payment at rest - Number of Non-confirmities Requirements : Knowledge : - Auto Industry - Product And Process Knowledge - Systems of OE Customers (External/Internal) Experience : 3- 4 years

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Shift:

- Day shift

Travel requirement:

- Up to 20% travel

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)



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