Operations Associate

2 weeks ago

New Alipore Kolkata West Bengal, India I DESERVE LIFE SYUSTEMS LLP Full time

**Job Title**: Operations Associate

**Location**: In office

**Company**: I Deserve Life Systems LLP

**About Us**:
I Deserve Life Systems LLP is a transformative powerhouse dedicated to empowering women to reclaim their lives with freedom, harmony, and growth. Our programs and community, including the **Energy Queens Hub**, focus on raising energy frequency and nurturing holistic well-being through innovative tools and practices.

We are seeking an **Operations Associate** to join our dynamic team and play a pivotal role in managing and coordinating our operations, ensuring seamless execution of our Zoom meetings and the smooth functioning of the **Energy Queens Hub**.

**Key Responsibilities**:
**Zoom Meeting Coordination**:

- Schedule, host, and manage Zoom meetings and webinars, including live sessions, workshops, and guest events.
- Ensure technical setup (audio, video, and recordings) is optimal for a smooth experience.
- Provide participant support during meetings, including troubleshooting technical issues.
- Maintain an organized calendar for all scheduled sessions.

**Energy Queens Hub Management**:

- Oversee daily operations of the Energy Queens Hub, ensuring a user-friendly experience.
- Update and maintain the Hub’s content, announcements, and resources.
- Address member queries and issues related to the platform promptly and effectively.
- Generate weekly activity reports and analytics to track engagement and usage.

**Team Collaboration**:

- Work closely with the operations, marketing, and content teams to align on daily and weekly goals.
- Participate actively in team meetings, contributing ideas and updates.
- Ensure smooth communication flow within the team and with external stakeholders.

**Customer Support & Communication**:

- Provide excellent written and verbal communication, maintaining a positive and supportive tone.

**Qualifications and Skills**:
**Technical Proficiency**:

- Sound knowledge of Zoom, including its advanced features.
- Strong computer skills with familiarity in managing online platforms.
- Proficiency in MS Excel for basic data management and reporting.

**Communication Skills**:

- Excellent written and verbal communication skills in English.
- Ability to provide clear and concise responses to queries.

**Organizational Skills**:

- Strong ability to prioritize tasks and manage time effectively.
- Detail-oriented with a proactive approach to problem-solving.

**Team Collaboration**:

- Experience working in a team-oriented environment.
- Positive attitude and ability to work cohesively with team members.

**Work Schedule**:

- **Working Days**: 6 days a week (Weekends are working days).
- **Day Off**: 1 day off during weekdays.
- **Timings**: Flexible.

**Why Join Us?**
- Be a part of a purpose-driven company that empowers women globally.
- Opportunity to work in a dynamic and growth-oriented environment.
- Gain hands-on experience with cutting-edge tools and platforms.

**To Apply**:
Join us in creating a community that transforms lives

**Job Types**: Full-time, Permanent

Pay: ₹144,000.00 - ₹240,000.00 per year

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- New Alipore, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Will you be able handle zoom sessions on your own and resolve queries independently?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 29/12/2024

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