Chat Support Executive

2 weeks ago

Mohali, India Bridging Technologies Full time

**Let's work together**:
Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players.

**Benefits & Perks**:

- Awesome office space
- Daily meals in Bridging for day & night shifts
- Quarterly events and Rewards & Recognitions

Success starts with having the right people. At Bridging, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Bridging to sustain high levels of profitability and success while evolving along with the Internet for almost a decade

We are looking for Chat Support Executive who provide service or product information, solutions and relevant details to customers. They should be individuals with a knack for providing professional and clear answers to customer's requests.

**Salary**:
**Location**:
CP- 67, Mohali

**Job Description**:
We are looking for Chat Support Executive who provide service or product information, solutions and relevant details to customers. They should be individuals with a knack for providing professional and clear answers to customer's requests.
- Product Link:
**Responsibilities**:

- Take ownership of customer issues reported & direct customer toward solutions
- Provide prompt & accurate feedback to customers
- Taking ownership of technical issues & resolving them
- Improve organisation’s overall functionality and efficiency
- Keep track of requests and make sure they are implemented as planned

**Requirements**:

- Should be flexible with rotational shifts
- Manageable or good english communication skills
- Experience in BPO (1-5years) is a mandate
- Problem-solving skills
- Bachelor’s or relevant degree
- Experience working in US Chat process (at-least 1 year)

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