Jr. Associate

4 days ago

Pune, India Merkle Sokrati Full time

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading non-profit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 12,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market.

**Job Description**:
To excel in this position, you should be comfortable in a fast-paced, high-energy environment. You must have a good understanding of the role of content in building a brand, marketing, creating, and publishing high-quality content for a variety of audiences.

In this role, you will:

- Strategize and create content across all online platforms.
- Work with knowledge management team, operations team and quality team to obtain the campaign learnings, compile & articulate the client success stories, repurpose into award nominations, video case studies etc.
- Experiment with new content formats such as LinkedIn Newsletters, Blogs, Video Podcasts to enhance organic visibility across active platforms
- continuously identify opportunities in the area of Client Engagement & drive the Content Deliverables by working with the operations & customer success team
- Document & Report/Present the Quarterly Marketing Activities & Updates, to the regional & the global counterparts

**Qualifications**:

- Graduate Degree required
- In love with storytelling
- B2B marketing or content writing experience for an agency / consultancy / tech organization would be preferred
- Comfortable expressing their views, excellent and interpreting situations & delivering accordingly
- Well organized, detail-oriented, and reliable
- Curious and asks a lot of questions
- Experienced with Content Management processes and tools
- Able to think clearly, analyze quantitatively, problem-solve, and prioritize

Additional Information

All your information will be kept confidential according to EEO guidelines.

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