Front Office Assistant

12 hours ago


Lucknow Uttar Pradesh, India gemini continental Full time

**JOB RESPONSIBILITY**
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with enquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.

**REQUIREMENTS**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Well-groomed, professional appearance.
- Excellent customer service skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise

*Speak with the employer* +91 9918678291
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Available to work shifts, over weekends, and on public holidays.

Pay: From ₹10,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Education**:

- Diploma (preferred)

**Experience**:

- FRONT OFFICE: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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