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Key Account Executive-e Commerce

2 weeks ago

Bengaluru Karnataka, India Titan Company Full time

**Job Requirements**

Job Title: Key Account Executive - E-Commerce

Company Name: Titan

**Job Type**: Regular/Permanent

Job Category: Other

Department: E-Commerce

Location: Bengaluru, Karnataka, India

The Junior Key Account Manager (KAM) for Marketplace Business & Operations will be responsible for managing and optimizing key accounts within our online marketplace platforms. This role involves working closely with internal teams and external marketplace partners to drive business growth, improve operational efficiency, and ensure customer satisfaction.

**Key Responsibilities**:

- ** Account Management**:
Develop and maintain strong relationships with key marketplace partners, ensuring the smooth execution of operations and business strategies.
- ** Sales & Performance Analysis**:
Monitor sales performance across various marketplace platforms, identify trends, and recommend improvements to meet business targets.
- ** Operational Support**:
Coordinate and support day-to-day marketplace operations, including inventory management, order fulfillment, and logístical coordination.
- ** Market Research & Strategy**:
Conduct market analysis to understand customer preferences, competitor activity, and industry trends to recommend strategic actions.
- ** Collaboration**:
Work with cross-functional teams, including marketing, product, and logistics, to implement marketplace strategies and resolve operational issues.
- ** Reporting**:
Prepare regular performance reports for key accounts, tracking KPIs such as sales, customer satisfaction, and delivery timelines.

**Work Experience**

Education: Bachelor’s degree in business, Marketing, or a related field.

Experience: 1-2 years of experience in account management or e-commerce, preferably in a marketplace environment.

Strong analytical skills and proficiency in data analysis and reporting tools.

Excellent communication and interpersonal skills.