Customer Service Support

1 week ago

Gurugram Haryana, India Seven Hiring Full time

**(Entry Level Position)**

**Job Title**: Customer Service Support

**Location**:Gurgaon, India

**Responsibilities**:
**Customer Focus**:Provide outstanding customer service by creating positive experiences and demonstrating empathy in all interactions.

**Communication**:Engage with customers through clear and articulate verbal and written communication. Proficiency in vernacular languages is a plus.

**Problem Resolution**: Manage and resolve customer issues effectively, ensuring clear communication throughout the process.

**Proactive Problem-Solving**:Take a proactive approach to identify and resolve customer queries promptly.

**Record Keeping**:Maintain accurate records of customer interactions and transactions.

**Team Collaboration**:Work closely with team members to ensure customer satisfaction and consistent service delivery.

**Requirements**:
**Experience**: 0-3 years in a customer service role.

**Education**:Bachelor’s degree in a relevant field.

**Zealous Customer Focus**:Utilize your experience in fast-paced customer service and hospitality roles to create positive customer experiences.

**Articulate Communication**:Possess strong written and verbal communication skills in **English**, with proficiency in vernacular languages being a plus.

**Analytical Mindset**: Excel at managing problem resolution with clear and concise communication.

**Problem-Solving Skills**:Passionate about seeking solutions and proactively resolving customer queries in a timely manner.

**Job Types**: Full-time, Permanent

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

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