Front Office Assistant for 5 Star Hotel

6 days ago

HITEC City Hyderabad Telangana, India Oberoi Hotels & Resorts Full time

1.Perform all check-in and check-out tasks
2.Manage online and phone reservations
3.Inform customers about payment methods and verify their credit card data
4.Register guests collecting necessary information (like contact details and exact dates of their stay)
5.Welcome guests upon their arrival and assign rooms
6.Provide information about our hotel, available rooms, rates and amenities
7.Respond to clients complaints in a timely and professional manner
8.Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
9.Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
10.Upsell additional facilities and services, when appropriate
11.Maintain updated records of bookings and payments
- CANDIDATE SHOULD BE DIPLOMA OR DEGREE HOLEL IN HOTEL MANAGEMENT OR AVIATION WITH EXECELLENT COMMUNICATION WITH PLEASING PERSONALITY.

**Salary**: ₹8,086.00 - ₹27,903.22 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Front office: 1 year (preferred)
- Hotel: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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