Royal Enfield Service Advisor

4 days ago


Bengaluru Karnataka, India Accelerate Motors | Royal Enfield Full time

Join our team as a **Service Advisor**, the vital link between our customers and workshop operations. As the first point of contact, you will handle customer consultations, repair estimates, and job card creation, ensuring a seamless service experience. Your role includes scheduling appointments, coordinating repairs, and delivering vehicles with a detailed explanation of the work done.

**Key Responsibilities**:

- Greet customers and understand their service requirements.
- Prepare accurate cost and time estimates for vehicle repairs.
- Coordinate with technicians, ensure parts availability, and monitor repair progress.
- Manage invoicing and explain service details at vehicle delivery.
- Build long-term relationships by advising customers on future service needs.

**Who We’re Looking For**:

- 2+ years of experience in the automotive industry (two-wheeler experience preferred).
- Strong technical knowledge with exceptional customer service skills.
- Passionate about motorcycles.
- Excellent organizational, time management, and problem-solving abilities.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person



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