Pd - Ap

7 days ago

Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- AP Helpdesk involves every activity involved in resolving the Internal/External queries with proper communications with internal team or business or supplier as per requirement to enhance the Customer satisfaction._

**_ _**
- Responsibilities_
- _Experience of SAP and knowledge of basic SAP T-codes_
- _Knowledge of Invoice Processing/Payments (AP towers) to resolve the queries efficiently_
- _Good Communication skills to convey the clear, effective, efficient message to the requesters in Helpdesk_
- _Work and proper communication with Supplier/Vendor/Client/internal teams to resolve and handle queries_
- _Adhere the internal compliance policy and guideline established by the management on their daily operational activities_
- _Convey information efficiently, effectively, and appropriately to meet the needs of the customer._
- _Collaborate with teammates and initiate ideas with management to identify, design, and implement process improvements for greater efficiency and effectiveness._
- _Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker_
- _Maintain exception logs for process related exception as and when they occur for knowledge retention_
- _Train junior members of staff._
- _Keep up to date with trends and innovations, regulation and new technology that can impact on the business_
- _Vendor Statement reconciliation_

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications/Skills_
- _Excellent communication skills_
- _Problem-solving skills_
- _Ability to work under pressure, meticulous and attention to detail_
- _Ability to operate independently and take initiative_
- _Ability to liaise with external and internal stakeholders_
- _Exceptional organizational skills_
- _Ability to maintain a high degree of dependability_
- _Self-disciplined, driven, and achievement orientated_
- _Confident and assertive_
- _Confidentiality is absolutely essential_
- _High energy levels_
- _Good experience on SAP_
- _Excellent Microsoft Office skills i.e., Excel, PowerPoint, Word, etc._
- _Good numerical acumen_
- Preferred Qualifications/Skills_
- _Good verbal and written communication._
- _Good team skills - Collaborative management and working style_

**_ _**

**_
Job_**_Process Developer_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 8, 2025, 3:02:40 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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