Pd - Ap

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- Responsibilities:_
- _Work with large volume excel spread sheet to validate the data and post invoices as per the defined process guidelines. Utilize automation tools available for large volume of invoice postings and validations._
- _Work with different teams including Client AP/AR team, vendors, procurement, and sales teams in resolving invoice rejections and Invoice exceptions (reverse, re-post, Solve master data issues, PO issues, price, quantity, General Ledger etc.)._
- _Experience in handling goods returns related queries i.e., shipping returns - Full returns, partial returns, restocking, RMA returns, etc._
- _Update invoice queries in the tracker and establish required follow up as per the defined follow up guidelines, with both vendors & Client teams and escalate in a timely manner to resolve issues._
- _Closely work with Client teams in resolving exceptions related to goods receipt, price, quantity, and other PO issues and post the invoices in a timely manner._
- _Maintain 100% accuracy & turnaround time in invoice processing and support delivery Manager in circulating necessary reports._
- _Update exception logs for process-related exceptions and explanations as they are received from the Client AP teams, as well as from other audit and quality teams._
- _Update SOPs as and when there is a change in the process and approved by relevant Client stakeholders._
- _Independently perform transactional tasks within defined process compliance._
- _Act as first point of contact for escalations to resolve any outstanding queries from Vendors and Client teams for your assigned set of vendors._
- _Perform reconciliations for assigned vendor accounts as per the defined timelines with accuracy, reconciliations include Vendor statement reconciliation, goods received vs. invoice receipt (GRIR) analysis, resolve vendor disputes & resolve invoice blocks._
- _Adhere to internal compliance policies and guidelines established by the management on daily operational activities._
- _Periodically review supplier accounts on direct debits, duplicate payments, clear vendor Credits and Debit balances and support in resolving payment fallouts and invoice blocks._
- _Make corrections to the transactions as per the guidance received from quality and audit teams._
- _Support and contribute to data collation & report building for agreed operational metrics._
- _Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data._
- _Perform transaction research (deep dive and build insights) to create root cause analysis for the error / issues reported by Client AP team and other audit and quality teams._
- _Support quality/audit teams in transaction audits and share relevant support documents with appropriate approvals as and when requested._
- _Support team priorities and initiatives._
- Qualifications we look for in you_
- Minimum Qualifications / Skills:_
- _Bachelor’s degree in commerce or business administration._
- _Relevant work experience - months in a global environment in Hi-tech, manufacturing & IT distribution industry._
- _Experience of working in ERP’s - Microsoft Dynamics, Oracle, SAP._
- _Required to work in US time zones._
- _Working knowledge of updating SOP’s is required._
- _Good English language skills (verbal & written)._
- _Capable of working with all levels of an organization._
- _Ability to work both individually and in a team environment._
- Preferred Qualifications/ Skills:_
- _Experience of working with Microsoft Dynamics - AX is preferred._
- _Flexible in working late hours, especially during month/quarter end or as per business discretion._

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- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at