Receptionist and Telecaller
2 days ago
**Key Responsibilities**:
- Welcome and assist students, parents, faculty members, and visitors with courtesy, empathy, and professionalism.
- Handle incoming and outgoing calls, ensuring proper telecalling practices and providing accurate information.
- Manage appointments, queries, and communication flow between departments.
- Maintain an organized, clean, and student-friendly reception area.
- Assist students and parents with admission processes, enrollment, and general inquiries.
- Coordinate with academic and administrative staff to ensure smooth operations.
- Maintain records, reports, and databases with accuracy and confidentiality.
- Handle confidential information with discretion and integrity.
- Perform general administrative tasks such as data entry, document handling, and correspondence.
**Qualifications & Skills**:
- Graduation or above from a recognized university.
- Minimum 5 years of experience in a receptionist/front office role, preferably in an educational institution.
- Excellent verbal and written communication skills in English (knowledge of local languages is an advantage).
- Well-presented, approachable, and professional in demeanor.
- Good knowledge and practical experience in telecalling and customer handling.
- Strong organizational skills and ability to multitask effectively.
- Attention to detail and accuracy in record-keeping and reporting.
**Personal Attributes**:
- Friendly, empathetic, and student-oriented.
- Trustworthy, discreet, and capable of handling confidential information.
- Self-motivated, proactive, and solution-focused.
- Able to work independently while supporting a collaborative team environment.
Pay: ₹9,674.40 - ₹36,673.81 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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