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Telecalling Officer

2 weeks ago

Ganapathi Coimbatore Tamil Nadu, India Kiara MicroCredit Private Limited Full time

Calling to the customers to remind their due date of installment.
- Reminder calls to delinquent customers who failed to make the EMI payment.
- Explain the consequences to customer of not paying on time.
- Provide the options of payment channels for making the payment.
- Fix appointment for the field collections team if customer asks for collecting payment from home.
- Follow up with the customers till the payment is received.
- Ensure that all details of the calls update on collections is updated on the system as per the process.

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you an Immediate Joiner
- How many years of tele calling experience do you have

Work Location: In person