
Process Assistant Fc
7 days ago
**DESCRIPTION**:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Key job responsibilities
Job Deliverables:
- Daily Management of shift:
- Administrative management of associates
- Job allocation to associates
- Monitoring and mentoring of associates on productivity, quality and safety.
- Responsible for shift performance and associated action plans
- Preparing and implementing training and development plans for associates
- Conduct a 4M and 5S audit for the respective work stations on a daily basis
- Stand-in for Area Manager
- Vehicle planning, placement and on-time departure to meet customer promises
- Deep dive on metrics to come up with well-defined actions and process improvements
A day in the life
- Basic qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
Preferred qualifications
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
**BASIC QUALIFICATIONS**:
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
**PREFERRED QUALIFICATIONS**:
- Are 18 years of age or older
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