Retail Sales Associate

2 days ago

Delhi Delhi, India SSDN Creations Pvt. Ltd. Full time

As a Retail Sales Executive in our home decor showroom, you will be responsible for driving sales, offering personalized product recommendations, and ensuring an outstanding shopping experience for our customers. Your primary goal will be to engage with walk-in customers, understand their needs, and help them select the right products to enhance their living spaces. You’ll also contribute to store operations, including inventory management and visual merchandising, to maintain a welcoming and inspiring environment.

**Key Responsibilities**:

- **Sales Engagement**: Greet customers, identify their needs, and provide tailored product recommendations based on their preferences, budget, and style.
- **Customer Service Excellence**: Deliver high-quality, personalized customer service by providing detailed product information, addressing queries, and offering expert advice on home decor trends and solutions.
- **Product Knowledge**: Maintain in-depth knowledge of the store's product range, including furniture, lighting, têxtiles, and accessories, to effectively present and sell items that best suit customer needs.
- **Sales Targets**: Meet or exceed monthly sales goals by actively engaging customers, closing sales, and promoting in-store promotions and discounts.
- **Visual Merchandising**: Assist with product displays, ensuring the store is visually appealing and the merchandise is organized according to company standards and design aesthetics.
- **Inventory Management**: Monitor stock levels, inform customers about availability, and collaborate with the store team to ensure popular items are well-stocked.
- **Customer Relationship Management**: Build lasting relationships with customers through follow-up calls or messages, encouraging repeat business and customer loyalty.
- **Store Operations**: Help maintain the cleanliness and organization of the store, ensuring products are neatly displayed and the shopping environment is welcoming.
- **Market Awareness**: Stay updated on current home decor trends, new arrivals, and competitor offerings to provide relevant insights to customers and enhance sales.

**Qualifications**:

- **Education**: Graduate
- **Experience**: At least 2-3 years of sales experience in a retail or customer service environment, preferably in home decor, furniture, or lifestyle products.

**Skills**:

- Strong communication and interpersonal skills.
- Ability to understand customer needs and offer personalized solutions.
- Knowledge of home decor trends, products, and design principles is a plus.
- Proven sales ability with a customer-focused approach.
- Ability to work effectively in a team and individually.
- Organizational skills and attention to detail.
- Proficiency in using point-of-sale (POS) systems and handling cash transactions.

**Other Requirements**:

- Flexibility to work weekends, holidays.
- Passion for interior design and home decor.

Pay: Up to ₹22,000.00 per month

Supplemental Pay:

- Commission pay
- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

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