Receptionist

2 weeks ago

Ghatkopar Mumbai Maharashtra, India AltQuad Global LLP Full time

**Job description**

**Location**:Ghatkopar East, Mumbai

**Timings**: 10 AM - 7 PM, Monday to Saturday
**Employment Type**: Full-time

**About Us**:
Reform Pilates & Physiotherapy is a vibrant and welcoming Pilates studio dedicated to providing exceptional fitness experiences to our clients. We are looking for a dynamic and organized **Receptionist** to be the face of our studio, ensuring smooth operations and excellent customer service.

**Key Responsibilities**:

- **Appointment Scheduling**: Manage the instructors’ calendar, schedule client appointments, and ensure efficient slot allocation.
- **Client Communication**: Confirm bookings for the next day's sessions, follow up with clients, and address inquiries professionally.
- **New Client Inquiries**: Provide information about classes, packages, and membership options, and ensure proper follow-ups.
- **Front Desk Management**: Greet clients, maintain a welcoming environment, and handle check-ins/check-outs.
- **Records & Payments**: Maintain attendance records, assist with payment processing, and update client details in the system.
- **Coordination**: Communicate efficiently with instructors regarding class schedules and any client-specific requests.

**Requirements**:

- Strong **English communication skills** (both verbal and written).
- Prior experience in a **front desk, receptionist, or customer service role** is preferred.
- Good organizational and multitasking skills to manage appointments and client inquiries.
- Friendly, professional, and **customer-centric attitude**.
- Ability to work independently and manage day-to-day studio operations efficiently.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

**Language**:

- English (preferred)

**Location**:

- Ghatkopar, Mumbai, Maharashtra (required)

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

- Ghatkopar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person

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