Front Desk Receptionist

3 days ago

Panaji, India Walom Grand Resort Full time

Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Up sell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments on IDS.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,086.00 - ₹18,756.23 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Panaji, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IDS: 1 year (required)

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