Operations Coordinator

6 days ago


Mumbai, India Inova Care International Full time

Inova Care India Pvt Ltd oversees and manages daily operations for its clients, affiliate dental and medical facility partners and vendors in connection with appointment booking, eligibility, benefit coverage & limitation and claims adjudications associated with a wide range of medical and dental insurance products.

Company mandated practices, workflows and protocols are established in accordance with agreed-upon client criteria and corporate standards and will thus serve as guidelines for the applicant's quality and performance metrics and/or balanced scorecard (KPIs), which will be clearly communicated and articulated once the working relationship commences.

**Technical Requirements**:
**Qualifications**:

- Excellent communication skills
- Ability to respond to customer inquiries with urgency and absolute accuracy
- Must be able to work independently and with minimum supervision
- Strong problem-solving skills and analytical abilities
- Ability to prioritize tasks and multi-task

**Job Types**: Full-time, Regular / Permanent

Pay: ₹20,167.00 - ₹24,268.00 per month

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 1 year (preferred)



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