Back Office Executive

3 days ago

Lucknow Uttar Pradesh, India Mbracket fit sports Full time

**Job Title**: Back Office Executive

**Location**: Lucknow
**Department**: Operations / Customer Support
**Reporting To**: Office Manager / Operations Head
**Work Timing**: 12:00 PM - 8:00 PM

**Job Type**: Full-Time
**Experience**: 2-5 years
**Languages Required**: English & Hindi (Fluent)

**Job Summary**:
**Key Responsibilities**:Office & Administrative Work**
- Maintain records, files, and documentation systematically.
- Coordinate between departments to ensure smooth operations.
- Prepare reports and summaries as required.

**Customer Interaction & Relationship Management**
- Greet and attend to walk-in clients or visitors.
- Schedule and manage client appointments or follow-ups.
- Assist in resolving customer queries or redirecting them appropriately.
- Maintain positive relationships with existing clients through calls or visits.

**Client Visits (If Required)**
- Occasionally visit clients or vendors for documentation, follow-ups, or relationship building.
- Represent the company in a professional and courteous manner.

**Requirements**:

- Good communication skills in **English and Hindi** (verbal & written).
- Confident, polite, and professional demeanor.
- Ability to multitask and manage time effectively.
- Must be proactive, punctual, and detail-oriented.

**Background**:
Pay: ₹9,911.19 - ₹20,950.82 per month

**Benefits**:

- Provident Fund

Work Location: In person

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