Back Office Executive

2 weeks ago

Lucknow Uttar Pradesh, India Prominence Enterprises pvt ltd Full time

Job Summary: The back office executive is responsible for ensuring the smooth functioning of back-end operations, including data processing, record maintenance, transaction processing, and other support functions. They work closely with various departments to facilitate efficient operations and ensure compliance with organizational policies and regulatory requirements.

Key Responsibilities:

- Data Processing and Record Maintenance:

- Process and verify data entries, ensuring accuracy and completeness
- Maintain and update various databases, records, and filing systems
- Perform data entry tasks, such as entering customer information, orders, or financial transactions
- Transaction Processing:

- Process and reconcile financial transactions, including invoices, payments, and refunds
- Verify and validate transaction details, ensuring compliance with policies and regulations
- Resolve discrepancies and escalate issues to appropriate departments when necessary
- Documentation and Reporting:

- Prepare reports, presentations, and other documentation as required
- Collect, analyze, and organize data for reporting purposes
- Maintain accurate and up-to-date records of all back-office activities
- Customer Support:

- Respond to customer inquiries and complaints related to back-office operations
- Coordinate with other departments to resolve customer issues promptly
- Maintain a high level of customer service and professionalism
- Compliance and Auditing:

- Ensure compliance with organizational policies, procedures, and regulatory requirements
- Assist in preparing for and participating in internal and external audits
- Implement and maintain internal control procedures
- Administrative Support:

- Provide administrative support to various departments as needed
- Coordinate meetings, schedules, and travel arrangements
- Maintain office supplies and equipment inventory

Qualifications:

- Bachelor's degree in Business Administration, Finance, or a related field
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Excellent attention to detail and accuracy
- Strong analytical and problem-solving skills
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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