Customer Service Associate

1 week ago

Bhopal Madhya Pradesh, India HOME COMFORTS Full time

Job Title: Customer Service Executive - HP World Bhopal

**Location**: Bhopal, Madhya Pradesh
**Employment Type**: Full-time
**Experience Level**: 0-2 years (Freshers welcome)

**About the Role**

We’re looking for a proactive and customer-focused individual to join our HP World team in Bhopal. As a Customer Service Executive, you’ll be the first point of contact for our walk-in and WhatsApp customers—helping them find the right HP products, resolving queries, and ensuring a smooth post-purchase experience.

**Key Responsibilities**
- Greet and assist walk-in customers with product inquiries and purchases
- Handle WhatsApp-based customer queries and follow-ups
- Maintain accurate records of customer interactions and feedback
- Coordinate with the sales and technical team for issue resolution
- Support festive and referral campaigns with timely customer outreach
- Ensure showroom cleanliness and product display readiness

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

Work Location: In person

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