Customer Service Associate

2 days ago

Bhopal Madhya Pradesh, India Ramyoz Solutions Full time

Job Title: Customer Service Associate

Location: Ayodhya Nagar, Bhopal, Madhya Pradesh

Experience: 1+ Years

**Salary**: Up to ₹20,000 per month

**Job Description**:
Key Responsibilities:
Handle inbound and outbound customer queries efficiently.

Provide accurate information about products and services.

Resolve customer complaints and escalate issues when necessary.

Maintain customer records and update the CRM system.

Collaborate with internal teams to ensure seamless service delivery.

Achieve customer satisfaction targets and meet performance benchmarks.

**Requirements**:
Minimum 1 year of experience in customer service or a related role.

Strong communication skills in Hindi and English.

Basic computer knowledge and familiarity with CRM software.

Ability to work in a team and handle stressful situations professionally.

**Benefits**:
Competitive salary up to ₹20,000 per month.

Growth opportunities within the company.

Positive and dynamic work environment.

Location: Ayodhya Nagar, Bhopal, Madhya Pradesh

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Quarterly bonus

Work Location: In person

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