Customer Executive

1 week ago

Kanpur, India PepsiCo Full time

**Auto req ID**: 285317BR

**Main Responsibilities & Tasks**

**Market**
- ** Delivering Secondary monthly targets and Gross Revenue growth**:

- ** Planning routes efficiently to increase productivity**:

- ** Increase Net Distribution by increasing number of outlet served**:

- ** Increases Weighted Distribution by increasing SKU count in existing outlets**:

- **Ensuring stock availability and Rack Execution as per planogram**:

- **Relationship building in the market to maximize customer satisfaction**

**Training & Communication**
- ** One-on-One training of PSRs to develop business understanding & sales capability**:

- ** Monthly target setting for each salesmen**:

- **Works with salesmen in market to coach him/her on market execution**:

- ** Monitors salesmen performance using regular sales reports**:

- ** Communicates incentives and motivates salesmen to achieve targets**

**Distributor**
- ** Distributor/Hub/Spokes appointment and retirement for territories**:

- ** Managing DB health (ROI) by ensuring adherence to Joint Business plan**:

- **Jointly responsible for recruitment and retention of sales representatives**:

- ** Minimizing expiry/stales by ensuring FIFO and stacking norms of products**:

- ** Tracking correct and timely delivery of orders in the market**:

- ** Ensuring food compliance of every distributor**:

- **Facilitating development of distributor on PepsiCo sales competencies**

**Key Capabilities / Competencies**

**Competencies**

**Knowledge**

**1. FMCG Sales and Distribution Model**

**2. Computer - Excel, Word, Outlook**

**3. Local language (good to have) and Basic English**

**4. Data proficiency - ROI Model**

**Skills**

**1. Negotiation**

**2. Communication**

**3. People management**

**4. Time Management**

**5. Critical Thinking**

**6. Analytical Ability**

**7. Problem Solving**

**Key Interfaces**

**Internal**

**Area Sales Manager**

**Market Development Manager**

**Sales Development Manager**

**Revenue Manager**

**Supply Chain Manager**

**Unit Finance Manager**

**Unit HR Manager**

**External**

**Customers**

**Distributors**

**Salesmen | 3**
**rd**
**Party**

**Qualifications/Requirements**:
**Qualifications**
- **Any under graduation**
- **Post Graduation (Tier 2/3 College)**
- **Preferable MBA**

**Experience**
- **2 Years**
- **FMCG/ Similar Sales**

**and Distribution**

**Relocation Eligible**: Eligible for Standard Relocation

**Job Type**: Regular

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