Travel Advisor

4 days ago

Delhi, India Global Talent Corner Full time

**Job description**

**Job Position**: Travel Advisor - International Travel/ Tour Packages

**Shift Timing**: 10:00 am - 7:00 pm

**Industry**: Travel /Tourism Industry

**Salary**: 15 k to 18 k

**Experience**: Minimum - 1 Year (mandatory) to Maximum - 3 Year

**Responsibilities**:

- Taking care of all the queries of B2B B2C Clients.
- Communicate & understand client's Holidays requirements.
- Handle Incoming Travel Requests
- Package calculations and itinerary preparation.
- Preparing tour proposal and costing.
- Provide travel offers and general travel advice to travelers.
- Convince about the Tour Package to Clients.
- Responds to requests accurately and completely.
- Appropriately responds and resolves customers’ inquiries.
- Performs follow-up as needed and within the time frame promised to the customer.
- Proactively provides feedback to management to avoid future customer issues.

**Service Responsibility**:

- Responds to the customer promptly.
- Always provides the customer his/her undivided attention to the request.
- Always listens, does not ask the customer to repeat information.
- Responds appropriately.
- Ask questions targeted to encourage complete responses.
- Keeps the interaction moving forward
- Offers suggestions to the customer and anticipates needs.

**Skills Required**:

- Minimum of 1-3 year of experience in the travel industry
- Excellent English verbal and written communications skills
- Solid working knowledge of the travel industry, policies, procedures and processes
- Proven ability to handle multiple priorities simultaneously
- Ability to work flexible hours
- Excellent selling, marketing and research skills
- Commitment, Flexibility and reliability is essential
- A good level of computer literacy
- Basic understanding of Ms-Word, Excel and PowerPoint

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Shift allowance

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