Backend Support Executive(Banking)

2 days ago


Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

we have openings for **inbound offices & VKYC **in banking sector for karapakkam location, chennai

**JOB DESCRIPTION**
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvemet
- **Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- **English & Hindi mandatory**

**EXPERIENCE - 0 -2 YRS**

**SALARY - 25K**

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 29/09/2024



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