Backend Support Executive(Banking)
2 days ago
we have openings for **inbound offices & VKYC **in banking sector for karapakkam location, chennai
**JOB DESCRIPTION**
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvemet
- **Skills Required**:
- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- **English & Hindi mandatory**
**EXPERIENCE - 0 -2 YRS**
**SALARY - 25K**
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 29/09/2024
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