Telecalling Bpo

2 weeks ago


Dharampeth Nagpur Maharashtra, India UniSoft Technologies Full time

**Key Responsibilities**:

- **Making Outbound Calls**: Contact customers and prospects through phone calls to introduce products, services, or promotional offers.
- **Customer Interaction**: Handle inbound and outbound calls, addressing customer inquiries, resolving issues, and offering solutions.
- **Lead Generation**: Generate leads by identifying potential customers, qualifying prospects, and collecting information.
- **Follow-Up**: Follow up on previous conversations, send additional information, and ensure

**Skills and Qualifications**:

- **Communication Skills**: Excellent verbal communication skills, with the ability to engage with customers and articulate information clearly.
- **Listening Skills**: Strong listening abilities to understand customer needs and provide relevant solutions.
- **Computer Literacy**: Basic knowledge of excel, Microsoft Office, or other telecommunication tools.

**Job Types**: Full-time, Part-time

Schedule:

- Day shift

Work Location: In person


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