It&d Solution Architect- Veeva CRM
2 days ago
Roles & Responsibilities- Work as Veeva CRM solution architect with BRMs and business stakeholders to provide best practice solutions and assess options
- Support and lead the development of a blueprint to achieve standardised solutions such as Veeva CRM and Salesforce within Reckitt to simplify the change process going forward. This includes business process maps, data flows and integration points
- Provide input and develop cost/implementation/technology plans up to TRB approval
- Support BRMs in identifying opportunities to streamline, consolidate or simplify the front office systems landscape for medical channel.
**Requirements**:
- Bachelor’s Degree with more than seven-year experience in field force CRM, medical content management system or related fields such as Veeva CRM and Salesforce sales cloud.
- Proven track record of expertise in solutions used for field force CRM and omni-channel engagement in the medical(HCPs and HCOs) and Pharmacy channels.
- The global large-scale project implementation experience in the above process areas is needed on the technical platforms including but not limited to SaaS platforms Veeva CRM, Salesforce and IQVIA
- Experience of working with and influencing senior stakeholders to balance business needs with IT standards and processes
- Self-driven with a passion for customer relationship management and omni-channel engagement
**Equality**:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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